Industry insights, new tech and tools, step outside the day-to-day demands of HR and keep pace with a changing world. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. The Front Desk Agent will assist guests with inquiries, problems and complaints. Hotel front desk agent – practicum job description Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. Here’s how to write the best front desk job description for resumes: Go chronologically by starting with your most recent job and going back from there. Don’t let jargon stand between you and your to-do list. How? The most sought-after qualifications in a Front Desk Agent are communication skills, courtesy, … Front Desk Agent Job Description Template We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. Struggling with a task or project? As you create your front desk receptionist job description, you need to make sure it is clear that a friendly attitude is an essential quality an applicant must have. Nach Front desk agent hotel-Jobs in San Francisco, CA mit Bewertungen und Gehältern suchen. A guest who wishes to complain that a room is too hot or cold, for instance, or who needs extra towels or bed linen will speak to a Hotel Front Desk Agent. Hotel Front Desk Agent Job Description. Front Desk Representative job profile Read the minds of our team of HR writers. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. Check out pictures from associates at this location, and some videos too! In addition to these general skills, a Hotel Front Desk Agent could be expected to possess the following skills. Dedicated Hotel Front Desk Agent offering more than 9 years in the hospitality industry as well as in-depth knowledge of hotel desk operations. Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. The Hotel Front Desk Agent will provide information about available rooms and rates, furnish room keys and hotel information, and process payments. Skip to Main Content. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. They essentially check guests in and out, make room reservations and track and report room statuses and rates. Similar job titles include Hotel Receptionist and Guest Relations Officer. They also need to be familiar with office equipment and procedures. 74 Front Desk Agent jobs and careers on Caterer. Sure, I met great people and learned a lot, however, I had little time for myself and had to quickly learn how to deal with stress. A dedicated and dynamic Front Desk Agent with 7 years’ work experience in hospitality management, seeks the opportunity to work in Blue Bay Resorts International as a Front Desk Agent and join your amazing team in delivering world class experience. Dann versuchen Sie es doch mal mit ähnlichen Jobs, wie beispielsweise Bauingenieur/in, Fachinformatiker/in oder Elektroniker/in. Our boutique hotel requires the talents and skills of an experienced Front Desk Agent. © 2020 Job Hero Limited. Americas: +1 857 990 9675 Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. Start a free Workable trial and post your ad on the most popular Get clear, concise, up-to-date advice with our practical, step-by-step guides. Review all of the job details and apply today! See salaries, compare reviews, easily apply, and get hired. Receptionists should also be organized and find it easy to communicate clearly. Remote work, technology, and engagement are hot topics in the New World of Work. 5,996 hotel front desk agent jobs available. Strong mathematical skills are needed in order to complete payment processing and bookkeeping responsibilities. job boards today. While many guests have reservations, some customers will be walk-ins, so you need to be able to work with the hotel’s reservation and booking system to follow established procedures for either scenario. Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. front desk hotel manager new. My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing. In many cases, a Hotel Front Desk Agent will be responsible for balancing cash accounts and ensuring that all checkout payments balance at the end of their shift. The BLS forecasts 2 percent job growth for this group through 2024 An increase in travel and new hotels and the inability to automate all hotel front desk services are the chief reasons that Hotel Front Desk Agents can expect growth in this profession. Europe & Rest of World: +44 203 826 8149. Hotel Front Desk Job Responsibilities: Welcome guests in a warm and friendly manner. They verify customers’ credit and establish how the customer will pay for the accommodation. Greet guests with a welcoming smile and friendly demeanor; Perform all guest check-in and check-out procedures; Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. What is a Front Desk Agent? 74 open jobs for Front desk agent in Toronto. Cranbrook, BC. For every hiring challenge, Workable has a solution. Description: POSITION SUMMARY The Front Desk Agent represents King's Creek Owners Association, serving as the initial contact for owners and guests as they check in the property…Prepare all necessary check in and check out materials for front desk operation… 3 During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. A strong sense of customer service is required, as Hotel Front Desk Agents spend much of their time interacting with the public. A Hotel Front Desk Agent must have the ability to complete diverse tasks in order to maintain an efficient front desk area of any hotel. Front Desk Agent. We want our guests to feel as though they can get anything they might want or need at the drop of the hat, so as the Front Desk Agent, it would be your job to provide that. They welcome and orient new guests and issue room keys. Attention to detail and strong communication, organizational and interpersonal skills are important for Hotel Front Desk Agents. They … Connect with our team of Workable experts and other industry professionals. Search Front desk agent jobs in Toronto, ON with company ratings & salaries. Communicates reservation information to the front desk. Use it to save time, attract qualified candidates and hire best employees. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. International Luxury Hotel Association (ILHA) – A non-profit organization devoted to connecting and educating hotel professionals through networking, summits, webcasts and publications. A Hotel Front Desk Agent is also available to all guests who need to report a complaint or request a service. ️ Check out our Complete List (500+) of Job Description Templates!. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. Remote work, technology, and engagement are hot topics in the New World of Work. The primary responsibility of a front desk agent is to greet guests and get them checked into rooms. Marriott is hiring a Front Desk Agent in Dubai, United Arab Emirates. The hotel front desk agents welcome, register, and assign rooms and issue room keys or cards to the guests. Toggle navigation. If you want to work as a Hotel Front Desk Agent, focus on the following. Europe & Rest of World: +44 203 826 8149 A Hotel Front Desk Agent is also available to all guests who need to report a complaint or … Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? Ultimately, you will help create a pleasant and memorable stay for our guests. Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. This front desk agent job description sample can help you create a posting that will attract the best candidates to represent your business. Current Job: Front Desk Agent, Diamond International Hotel, Las Vegas. The U.S. Bureau of Labor Statistics groups Hotel Front Desk Agents with Information Clerks. Front Desk Agent Job Duties and Responsibilities. Ultimately, you will help create a pleasant and memorable stay for our guests. Objective . A front desk agent works to ensure an organized and friendly interaction between the hotel and guests. All These Places – A travel site that offers a blog addressing hotel front desk topics. Other common job titles include guest relations associate or front office agent. Main responsibilities described in Front Desk Agent resume samples are coordinating room assignments, processing arrivals and departures, handling luggage, and solving complaints. Careers. Hotel Front Office Management, 5th Edition – A comprehensive look at management strategies in all areas of hotel front office management. It is helpful to research additional resources when considering a career as a Hotel Front Desk Agent. Determines room rates based on the selling tactics of the hotel. Ascertains their lodging, purchasing needs. New hotel front desk agent careers are added daily on SimplyHired.com. They promote and sell guest rooms. Working with guests is not only about nice people, which is what they DON’T tell you in the job description! The hotel front desk agent serves one of focal points of the hotel’s customer service image. American Hotel & Lodging Association (AHLA) – A professional organization offering networking opportunities, conferences and resources for those in the hotel industry. Ask questions, find answers, get tips, and dig deeper into our product. The main responsibilities will comprise registering clients, dealing with reservations and availing information about rooms, charges, and facilities. Providing rooms for guests with or without reservations is the chief task of a Hotel Front Desk Agent. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. This includes servicing same-day reservations as well as pre-registered guests. Learn more about the features available and how they make each recruiting task easier. Collect payment for room charges and other fees; Answer phones and direct calls to appropriate personnel The low-stress way to find your next hotel front desk agent job opportunity is on SimplyHired. Get clear explanations of the most common HR terms. Prepares letters of confirmation. Don’t Take It Personally: Women Hotel Front Desk Agents Learn to Negotiate Difficult Guests in a Patriarchal Industry – A seasoned human resources professional relates how female Hotel Front Desk Agents handle irate guests and irrational behavior. This might include creating a report per the accounting specifications of an individual hotel or resort. Front desk agents will also … We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Start a free Workable trial and post your ad on the most popular job boards today. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. The following is an example of a full hotel front desk job description: Hotel Front Desk Agent Job Brief. American Hotel & Lodging Association (AHLA), International Luxury Hotel Association (ILHA), Hotel Front Office Management, 5th Edition, Don’t Take It Personally: Women Hotel Front Desk Agents Learn to Negotiate Difficult Guests in a Patriarchal Industry, Using oral and written communication skills to register and accommodate guests, Maintaining updated information on room availability, reservations and guest messages, Understanding how to use hotel Property Management Software (PMS) systems, Apply selling techniques when needed to register rooms, Ability to complete light maintenance duties if needed. Start a free Workable trial and post your ad on the most popular job boards today. Read our in-depth report. They provide information about services available in the hotel and in the community. Travel Lodge / Smitty's Restaurant Lounge. Save job. Create the perfect job-worthy cover letter effortlessly in just a few clicks! Marriott. Core skills: Based on job listings we looked at, employers want Hotel Front Desk Agents with these core skills. Search; My Job Page; Sign Out; Careers; Search; My Job Page; Back . Banish the blank page for good with our 1000+ HR templates. Hospitality Educators – A website for independent hotel owners, which includes articles addressing front office tips such as telephone etiquette and proper service delivery. Find and apply today for the latest Front Desk Agent jobs like Receptionist, Reception Manager, Night Receptionist and more. Americas: +1 857 990 9675 Keinen Job als Front Desk Agent gefunden, der Ihnen gefällt? Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Below are links to various resources providing information about this career. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Front Desk Job Description. Add a few personal touches and you’re good to go. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. Create the Perfect Hotel Front Desk Job Description for a Resume. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. Hotel Front Desk Job Description Template We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. The hotel receptionist job is often referred to as a front desk agent. These duties also include checking guests out of the hotel. Post now on job boards. Creates and maintains reservation records by date of arrival and alphabetical listing. Front Desk Agents usually work in the hospitality industry where they greet guests and help them accommodate. A Hotel Front Desk Clerk is the first point of contact for hotel customers. Let me be honest with you: my experience as a hotel front desk agent was wonderful and stressful! If you want to be a front desk agent then … A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts.